Refund and Return Policy
All sales are final.
We do not accept returns, exchanges, or refund requests once an order has been placed and payment has been processed.
Because our products are printed and prepared specifically for each order, we are unable to accept returns or provide refunds for reasons such as:
- Change of mind
- Ordering the wrong product
- Ordering the wrong quantity
- Incorrect shipping address provided by the customer
- No longer wanting the product
- Delays caused by the shipping carrier
Damaged or Defective Items
If your order arrives damaged, defective, or with a printing error, please contact us as soon as possible after delivery. We may request photographs or other information to verify the issue.
If the problem is confirmed to be a manufacturing or printing defect, we will work with you to provide an appropriate replacement or other solution.
Lost or Delayed Orders
Once an order has been shipped, delivery is handled by the shipping carrier. Shipping delays or tracking issues do not automatically qualify for a refund.
If your order appears to be lost in transit, please contact us with your order number and tracking information so we can investigate the situation.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned or cannot be delivered because of an incorrect or incomplete address provided by the customer, we are not responsible for the resulting shipping costs or loss.
Contact Us
If you have a problem with your order, please contact us through our website and include your order number and a description of the issue. We will review the matter and respond as soon as possible.